Customer Support with Spanish

We are looking for new colleagues to help us move forward. Take the opportunity to become part of the FTMO project. The ideal candidate has experience in trading financial markets, possesses excellent proficiency in both English and Spanish, and is eager to join a meaningful and ambitious project.

What will be your agenda?

• You will play a key role in our team, working full-time to ensure the smooth operation of our client support services.
• Providing professional support to our clients (problem-solving, answering queries, including phone calls). No cold calls involved.
• Working with internal applications.
• If interested, you may contribute by writing Forex-related articles.
• Occasional translations from English to Spanish.

What do we expect from you?

• A highly motivated and results-driven mindset.
• Excellent command of both English and Spanish.
• Knowledge of Forex trading.
• Strong organisational skills, particularly in time management.

Why to join FTMO team?

• Fintech Innovator – since 2015, we have grown from a startup into a market leader.
• Startup Atmosphere – open and informal communication.
• 200+ Driven Colleagues – support, diverse skills, and expertise - we are all one FTMO team. 🤜🤛
• Modern Offices with panoramic views of Prague, excellent public transport access to Národní třída station.
• Professional Equipment – adjustable workstations, hardware, and software tailored to your role.
• Healthy & Indulgent Snacks – a wide selection of snacks and drinks available daily to keep you energized.
• Expert Training – covering financial markets and in-depth company know-how.
• Self-Realization – support for new ideas, recognition of outstanding performance, and room for growth.
• Teambuilding & Sports – regular teambuilding events and gatherings. You can also join our Running Club and start your workday actively.
• This position is fully remote. Please note that all benefits listed below are available exclusively to Prague-based employees and do not apply to freelancers/contractors.